Frequently Asked Questions

Answers to your moving questions

We offer comprehensive moving solutions including local and long-distance moving, residential and commercial relocations, packing and unpacking services, furniture disassembly and reassembly, secure storage options, and safe transport of fragile or specialty items.

We recommend booking at least 2-4 weeks in advance to ensure availability, especially during busy seasons (summer months and end of month). However, we also accommodate last-minute moves when possible.

Yes, we offer boxes, tape, padding, and protective covers, along with complete packing and unpacking services. Our professional-grade materials ensure your belongings are protected throughout the move.

Yes, your belongings are covered during the move. We provide basic standard liability coverage as required by law. If you would like additional or full-value protection, we can recommend a third-party insurance provider for expanded coverage.

Our moves are priced at an hourly base rate. The total cost depends on the time required to complete your move, which can vary based on factors such as distance, volume of items, accessibility, and any additional services requested. We explain our rates upfront and charge only for the actual time worked, with no hidden fees.

We can move certain specialty items and have the proper equipment to do so. However, for pianos we strongly recommend hiring professional piano movers. This ensures the highest level of safety and proper handling.

We accept Visa, Mastercard, and Discover. A 3% merchant processing surcharge applies to credit card payments. Cash payments are also accepted. Payment is typically collected upon completion of the move.

Yes, we offer flexible scheduling including weekends and holidays. This is especially popular for commercial moves to minimize business disruption.

We understand that plans can change. Please contact us as soon as possible if you need to reschedule. We'll do our best to accommodate your new date, though availability may vary during peak seasons.

Yes, we provide secure, climate-controlled storage facilities for both short-term and long-term needs. Our facilities feature 24/7 security monitoring and easy access for your convenience.

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